For orders of 50 units or more, every SZO product can ship under your own brand — your logo etched on the chassis, your part numbers on every label, your packaging design, your spec sheets. ShenzhenOPS does not appear anywhere in your end customer's experience. NDA signed before any specification exchange.
If you're trying to figure out which tier matches your project, this matrix answers the most common questions buyers ask in initial scoping calls.
| Customization | Tier 1 50+ units |
Tier 2 100+ units |
Tier 3 500+ units |
|---|---|---|---|
| Chassis & Hardware | |||
| Logo printed/sticker on chassis | ✓ | ✓ | ✓ |
| Laser-etched logo on chassis | – | ✓ | ✓ |
| Custom chassis color/finish | – | ✓+$8–15/unit | ✓ |
| Custom chassis dimensions/shape | – | – | ✓Tooling fee |
| Custom I/O port configuration | – | – | ✓ |
| Custom motherboard layout | – | – | ✓NRE fee |
| Thermal design (fanless, wide-temp) | – | ✓Limited options | ✓ |
| SKU & Labels | |||
| Custom SKU / part number | ✓ | ✓ | ✓ |
| Custom serial number format | – | ✓ | ✓ |
| Custom barcode / 2D code | ✓ | ✓ | ✓ |
| Sequential serial blocks (your prefix) | – | ✓ | ✓ |
| Packaging & Documentation | |||
| Re-stickered shipping label | ✓ | ✓ | ✓ |
| Custom color box (your design) | – | ✓ | ✓ |
| Custom foam / insert tray | – | ✓ | ✓ |
| Custom user manual (your brand) | – | ✓ | ✓ |
| Multi-language documentation | – | ✓Up to 4 lang | ✓Unlimited |
| Quick-start guide & cards | – | ✓ | ✓ |
| Software & Firmware | |||
| Pre-installed Windows / Linux image | ✓Standard image | ✓Your image | ✓ |
| Pre-loaded applications & drivers | – | ✓ | ✓ |
| Custom desktop / wallpaper | – | ✓ | ✓ |
| Custom BIOS branding & boot logo | – | – | ✓ |
| Custom Android ROM (tablets) | – | ✓ | ✓ |
| MDM-ready provisioning | – | ✓ | ✓ |
| Certification & Compliance | |||
| Ship under factory cert + your re-label | ✓ | ✓ | ✓ |
| New CE / FCC under your brand | – | ✓+$1,500–4,000 | ✓ |
| New EAC under your brand (Russia) | – | ✓+$3,000–6,000 | ✓ |
| Local-market certifications (BIS, SASO, etc.) | – | ✓ | ✓ |
| Commercial & IP | |||
| Mutual NDA signed pre-spec | ✓ | ✓ | ✓ |
| Brand exclusivity (your name) | ✓ | ✓ | ✓ |
| Geographic exclusivity | – | ✓Vol commitment | ✓ |
| Hardware-design exclusivity (no resale) | – | – | ✓ |
| Dedicated production line slot | – | – | ✓ |
3 more categories: Software & Firmware · Certifications · Commercial & IP
You share volume target, branding direction, target markets, certification needs, and any specific hardware requirements. NDA signed before we exchange any specifications.
Quote within 48 hours. For Tier 2/3 projects, we prepare branded mockups of chassis etching, packaging artwork concepts, and documentation samples.
1–3 sample units with your branding for your engineering, marketing, and certification teams to evaluate. Shipped via DHL/FedEx.
30% T/T deposit (or LC at sight for large orders) triggers production. Components are reserved in dedicated batch. Pre-production engineering checkpoints with you.
Multi-stage QC: incoming materials, in-process line checks, finished-unit testing, packaging inspection. Optional 3rd-party inspection by SGS/BV/TÜV.
70% balance against B/L copy. FOB Shenzhen, CIF, or DDP shipping. 2-year warranty with RMA handled through Vincent personally.
QC isn't a single end-of-line check. Every order passes through four independent quality checkpoints before leaving the factory.
Every component batch (CPUs, RAM, SSDs, chassis parts) is sampled and tested on arrival. Defective batches are returned to component supplier before they enter production.
Line inspectors verify assembly correctness at each station: solder joints, screw torque, cable routing, thermal paste application, gasket seating. AQL 0.65 sampling on non-critical defects.
100% of finished units undergo automated functional test: CPU stress (4-hour minimum), memory test, all I/O ports verified, WiFi/BT/cellular validated, screen pixel check (tablets/laptops).
Before container loading, we photograph the actual production batch and send to you for review. You confirm or flag issues before final shipment. Optional 3rd-party inspection (SGS/BV/TÜV) for orders 200+ units.
Send a quick message describing your volume, branding direction, and target market. Vincent responds within 24 hours with a clear next step — usually a 45-minute discovery call before any spec exchange.
